Topics on Customer Relations The backbone of any business is its customers. The American Society for Quality ASQ states, "Organizations of all types and sizes have come to realize that their main focus must be to satisfy their customers. For this reason, theses on customer satisfaction will lead to important research that will make an MBA candidate marketable. Topics along these lines would include empirical studies of the relationship between competition and customers, research on the quality of service as it pertains to strategic customer relationships, and discussions of supply chain management and its effect on strategic consumer management.
Hi Stefan, I agree, you should include six sigma in your dissertation.
From an advice point of you there is quite a bit, too much for an email but here goes…. You will need to identify a research topic to develop your research strategy, design and data collection methods.
There are some good books available to give you an introduction to research methods and I recommend. Once you have an idea of these factors you can carry out your literature review and there is quite a bit of text book material out there but not so much academic material.
There is a new International Journal of Six Sigma which I think you will definitely need to read but apart from that you will have to rely on TQM based literature. Once you have completed your literature review you will need to decide upon your research methodology based upon the research strategy: You will also need to cover the epistemology and ontology issues that relate back to your strategy, design and data collection methods.
Are you a positivist?
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An epistemology position that advocates the methods of the natural science model to the study of social reality or are you an interpretict? The opposite to positivism and advocates the social scientist to grasp the subjective meaning of social action. Once you have completed your lit review and have your research plan mapped out it is time to go out and collect the data…I think you can take it from there.
I got a distinction for the work and I am happy to share some of it with you.Anaheim University offers accredited online Masters Degree(MA)and certificate programs in Business Administration (MBA), Sustainable Management and Teaching English to Speakers of Other Languages (TESOL).
1. " Information Spillover of Bailouts " Investors extract valuable information about financial institution’s underlying stability from their demand for government bailouts.
MBA Project Management.
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The impact of the current performance management system in a The research statement was thus that the current performance management system undermines compliance with Good Dr Layla Cassim Research Report MBA iv DEDICATION This dissertation is dedicated to my mother – not only a visionary human resources.
Apr 21, · Hi there, I am currently doing my post graduate MBA in the second semester. Right now, I am in the process to develop a proposal for my dissertation.